Refund policy

Returns and Cancellations

Due to our fast-paced processing and dispatch we are unable to change or cancel an order once it has been placed. Our returns and cancellation policy applies to purchases made online at www.drinkmach.co.uk

Due to the nature of our products we are unable to offer refunds or online exchanges.

Mach Matcha reserves the right to change our warranty conditions without notice.

Our refund policy does not exclude or replace your rights given under the British Consumer Law and Regulations.

If you require assistance, our customer service team aim to respond in 2-3 working days.